Terms of Service

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provisions of this agreement.

2. Services

Black Raven provides technology services, including but not limited to AI agent development and operation, software platforms, security operations, endpoint and infrastructure management, cloud management, backup and recovery, and technology consulting.

3. User Responsibilities

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the website
• Interfere with or disrupt the website or servers
• Transmit any harmful or malicious code

4. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Black Raven and is protected by intellectual property laws.

5. Limitation of Liability

Black Raven shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.

6. Service Level Agreements

Specific service level agreements for technology services will be outlined in separate contracts between Black Raven and clients.

7. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website.

8. Contact Us

If you have any questions about these Terms, please contact us at:

Black Raven
830 W IL Route 22, Suite 6
Lake Zurich, IL 60047
Email: hello@blackravenit.com

9. SMS Terms of Service

Program name: Black Raven Alerts.

Users opt in to Black Raven Alerts only by signing up on our website through the SMS consent web form at https://blackravenit.com/sms-consent and checking the consent box.

By opting in to Black Raven Alerts, you agree to the following:

• Program Description: Black Raven Alerts sends our clients service and security alerts, support ticket updates, and one-time verification (2FA) codes.
• Message Frequency: Message frequency may vary.
• Message & Data Rates: Message and data rates may apply.
• Opt-Out Instructions: Reply STOP to unsubscribe at any time.
• Help Instructions: Reply HELP for assistance.
• Customer Care: Call 312-255-3066 or email hello@blackravenit.com.
• Carrier Liability: Carriers are not liable for delayed or undelivered messages.

10. Privacy Policy

View our Privacy Policy here: https://blackravenit.com/privacy